
Frequently Asked Questions
Pet parents need to take their pet on 3 walks of 1000 steps each (or more) in a week to achieve their weekly goal.
A gameplay is a reward for achieving your weekly activity goals. It consists of a game board with 12 tiles, each containing Patter Points or amulets.
GoPatter Pro is our premium subscription that gives you 24/7 Vet access, exclusive features, and faster ways to earn rewards.
GoPatter Pro costs $14.95 per month or $149.95 for an annual subscription. You can view pricing and manage your plan in the profile page.
As a Pro user, you’ll earn 5 bonus Patter$ for your first 3 walks each week, access a boosted gameboard, and unlock additional and higher-value quizzes.
Compared to the free version, the boosted gameboard starts with tiles worth twice as many Patter$, and some tiles award up to 100 Patter$.
Yes. Vet pros monitor the chat around the clock, every day of the year.
Pro members can ask as many questions as they need; there’s no daily or monthly cap.
Bonus Patter$ apply to any new walks logged after your upgrade. Walks completed earlier in the week keep their original earnings.
We do not offer a trial at the moment.
No, you won’t lose any of your existing Patter$ if you cancel your Pro subscription.
Your subscription renews automatically each month (or year, for annual plans). You can cancel anytime; Pro benefits stay active until the current period ends.
Usually refunds are handled by the Apple App Store / Google Play Store and are subject to their policies.
